Responsible Gaming

Introduction

At Lizaro Casino, we are committed to promoting responsible gaming. Online gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. We encourage all our players to gamble within their means and to view any winnings as a bonus, not an income source.

Please remember that the odds always favour the house. Set a budget you can afford to lose and stick to it.

Age Verification

Lizaro Casino is only available to individuals who are 18 years of age or older in the United Kingdom, or the legal gambling age in their jurisdiction. We take age verification seriously and reserve the right to request proof of identity at any time.

If you are under the legal gambling age, please do not register or attempt to gamble on our platform.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in your behaviour, please seek help immediately:

• Gambling more than you intended or for longer than planned
• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activities from family, friends, or partner
• Gambling to escape negative emotions or problems
• Neglecting work, school, family, or personal responsibilities due to gambling
• Experiencing anxiety, stress, or irritability when unable to gamble
• Borrowing money or using credit to fund gambling
• Lying about the time or money spent gambling
• Failed attempts to reduce or stop gambling
• Gambling with money allocated for essential expenses (rent, utilities, food)
• Experiencing financial difficulties directly related to gambling

Self-Help Tools

Lizaro Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you are willing to lose during a gaming session
• Reality Checks: Enable periodic reminders during gameplay to reflect on your activity and time spent
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently close your account if you feel you cannot control your gambling
• Account Closure: Permanently delete your account and cease all gaming activity

To access these tools, please log into your account and visit the Responsible Gaming section, or contact our customer support team for assistance.

Support Organisations

If you are struggling with problem gambling, confidential help and support are available from these trusted organisations:

United Kingdom

• GamCare – Free, confidential support for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk
  Self-exclude from all UK-regulated online gambling operators
• Gamblers Anonymous – Self-help support group
  Telephone: 0330 094 0322

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Seek Help Today

If you believe you may have a gambling problem, or if someone you know is struggling with gambling, please reach out for help immediately. Problem gambling is treatable, and support is available.

Your wellbeing is important to us. Do not suffer in silence — contact one of the organisations listed above or speak to a trusted friend or family member about your concerns.

Remember: It's never too late to ask for help.